Safety & Policies

Important

Please let us know what type of terrain the bounce house you are renting is being placed. For safety we try to ensure we have the proper tools in getting access to and setting our bounce houses and inflatables up in areas that may have up hills, down hills, stairs, narrow doors, narrow hall way, slanted areas etc or unsafe areas where more than one of our team is required to setup. Please check and try to make sure your setup area is clear of low cables or tree branches and allow at least a 3ft buffer zone around the entire bounce house.

Cancellation Policy

In the event of the possibility of bad weather, you will be given the option to cancel 2 hours prior to the event and receive a refund of your payment, if already made. If you choose to have us come out to deliver the unit and we are unable to set up due to weather conditions, there will be a $25 cancellation fee.

Inclement Weather Policy

Central Coast Party Factory reserves the right to cancel your rental due to rain, chances of rain or strong winds on the date of your rental. We will contact you if there are any weather concerns prior to delivery. Any cancellation due to weather will result in rescheduling the rental (based on availability) or refund of your deposit (if made). When it comes to weather your safety is way too important to us to take the risk.

Safety Rules

  1. The rented unit must be under adult supervision at all times ensuring that the inflatable is safe and not overcrowded, and limit numbers according to ages and size of the bounce house and inflatables. Follow recommended manufacturer's guidelines found on the attached safety sign of each unit.
  2. Shoes, glasses, jewelry, badges, hair barrettes, and any other object which may cause injury and/or damage the unit must be removed prior to entering.
  3. To avoid any injuries, no flips, no somersaults, no wrestling, no rough housing, no pushing, no colliding, or any form of bodily contact is allowed.
  4. No silly string, food, drink, candy, chewing gum or any other sticky substance is allowed in or around the inflatable.
  5. Absolutely no user under the influence of alcohol, drugs, or any intoxicating drugs should use the bounce house, inflatables, or water slides.
  6. No smoking or barbeque units within 15 feet of the unit.
  7. Do not allow anyone to bounce on the front safety step or anywhere on the exterior of the inflatable.
  8. Do not allow individuals to climb, hang, or sit on inflatable walls.
  9. Keep units away from swimming pools.
  10. Subjects over the age of 15 years should not use the inflatable unless the unit is designed for adults.
  11. Do not fasten or tie anything to the inflatable. Any damage or excessive debris will result in a repair or cleaning charge to you the renter.
  12. In case of inclement weather, deflate the unit for rain and/or high winds. Allow the unit to dry when re-inflated as the vinyl surface can be extremely slippery when wet.

 

Watch the Clumsy Kanga Bounce House Safety Video

 

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